Item Availability

Orders placed on working days ( Monday to Friday) Items in stock are shipped within 48 hours once your payment is approved, and verified shipping address .

If items are not in stock , the product information indicates that your shipment will be made within 5 days.

Shipping Methods and Costs

Shipping fees are based on the weight of the goods and will be automatically calculated during checkout prior to the completion of your order .

Shipping Rules and Restrictions

Orders are shipped on business days only . Business days are Monday through Friday , except holidays in Costa Rica .

Your order must be received and approved your payment before 12:00 noon ( noon) or your application will not be processed until the next business day.
Shipping costs are based on the selling price of the goods before any promotional discount.
Please contact our Customer Service via email with any questions ventas@souvenirscostarica.com .

Track your order

In our store , the tracking number is assigned to packages once they are shipped and will send the relevant information of the state of your order to your email.

Change your delivery address

In our offer shipping to multiple addresses. With this feature, each time you place an order , you can change the shipping address for your product . While completing your order , simply enter the ADDRESSES screen where you can add a new shipping address as desired.